I had an excellent experience at Pho Erin Italian Restaurant! As a vegetarian, I often struggle to find places that are flexible with their menu, but Pho Erin went above and beyond. They happily customized a pasta dish for me, replacing the meat with perfectly sautéed mushrooms, and it was absolutely delicious. The flavors were rich and well-balanced, and the staff was accommodating and friendly. It’s not easy to find a place that combines great food with such thoughtful service, but Pho Erin definitely delivered.
I called the store to inform them about something I found in my cold roll. The person who took my call was VERY RUDE and lack of proper etiquette. Instead of listening to me, he hung up on me, so I called back. My intention was simply to provide feedback so they could be more careful when preparing food in the future. The person on the phone claimed it was a lemongrass, I explained that, as an asian i'm very familiar with lemongrass, as it's a staple in our dishes. I called back again to express my disappointment with how I was treated. Instead of acknowledging my feedback, he accused me saying " what do you want? we can't compensate you since this happened in the past " his own word. First, I never asked for compensation, I was just providing honest feedback, and I was polite and calm when I called. I will definitely not returning to this restaurant, and as a side note your prices are quite high. I'm still being generous by giving you a one star rating If there were an option for a zero or negative start, I would have chosen that instead.Never again.
Huge portions for the price. Food tastes great. Happy except we weren't asked how spicy we wanted things and one dish is almost inedible because of how spicy it is. Overall a great tasting meal for a reasonable price.
Ordered Pad Thai with chicken and shrimp for a New Year's Eve treat Jan 31,2023. Found noodles ratio to bean sprouts equal ! I know...bean sprouts! I didn't order this. Also just a wee scrape of chicken but there were 6 shrimps. Flavour was not as good as the last time. Sorry but I can't rave about this restaurant.
I am so surprised to see the ratings of this place. I paid over $60 for three dishes and an appetizer and the quality was not even close to being worth it. The pad Thai was an almost solid lump of rice noodles and needed to be cut through to eat, thrown out almost immediately. One dish was not what I ordered and smelled heavily of fish when I requested all vegan. When I phoned to double check, I was assured even though it is not what I ordered, it was vegan and that they make it to mimic non vegan tastes, but this was so pungent I am not comfortable believing that. My two stars are for the fried rice, which was good. While the restaurant was apologetic, friendly and offered me a credit, based on the quality, I won’t be visiting again, even with the credit.
Pho Erin is a Canadian Restaurant based in Erin, Ontario. Pho Erin is located at 77 Main St, Erin, ON N0B 1T0, Canada.
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